WELCOME BACK, WE ARE OPEN!
The health and safety of our guests, staff and island residents remain our highest priority. We are closely following local and state guidelines. The city of Sanibel has issued a proclamation to limit the occupancy of public lodging establishments to 50% and restrict reservations and check-ins from anyone residing in, or traveling from an area identified by Governor DeSantis as a “hot spot” including, but NOT limited to: Louisiana, New York, New Jersey, Connecticut, Miami Dade County, FL and Broward County, FL. As an added precaution, The Inns of Sanibel will be performing temporal temperature checks to all guests during the check-in process.
Further, The Inns of Sanibel are proud to join @AHLA’s #SafeStay initiative by enhancing hotel cleaning practices and workplace protocols to help guests and employees feel confident during post-pandemic travel visit: https://www.ahla.com/
- Physical Distancing: guests are advised to practice physical distancing by standing at least six feet away from people not traveling with them while standing in lines, using elevators or moving around the property. Restaurant tables, beach/pool chairs and other physical layouts will be arranged to ensure appropriate distancing.
- Check-in: the check in process has been modified to eliminate unnecessary contact. When possible, reservations will be assigned to create space between occupied rooms to minimize guest and staff interaction in walkways.
- Housekeeping: staff will not work in a room with guests present and will follow strict Stay Safe guidelines. Enhanced cleaning in guest rooms and public areas. We have implemented industry best practices in our cleaning procedures while reducing the harsh chemical footprint. We are frequently cleaning all high-touch items in public areas and recreation equipment, reducing decorative bedding items, using disposable cups and cutlery, offering alternatives to full cleanings during your stay, keeping rooms vacant for 72 hours prior to guest arrival, and allowing extra cleaning time, in addition to other processes.
- Occupancy: per a recent City of Sanibel mandate, hotel occupancy is “capped” at 50% and we are currently not able to host guests from “hot spots” in Miami-Dade County, Broward County, New York, New Jersey, Connecticut or Louisiana.
- Breakfast: breakfast baskets and buffet service have been modified to ensure your safety.
- Temperature Checks: our staff will have their temperatures taken daily and our staff will take the temperatures of all arriving guests using a temporal thermometer as an additional precautionary measure.
- Face Masks/Gloves: staff will wear face masks for your safety. We ask guests to wear a mask while in public to protect other guests and our staff. Staff will wear gloves when appropriate.
- Well-being: staff are reminded to stay home if they feel ill, report co-workers or guests who appear ill to management, wash their hands frequently, not touch their faces and to practice physical distancing. All resort departments/outlets will comply with, or exceed, local or state mandated occupancy limits.
- Hand Sanitizer: dispensers will be located at key guest and employee entrances and contact areas.
- Signage: Health and hygiene reminders throughout the property including the importance of physical distancing, the proper way to wash hands, sneeze, avoid touching one’s face, and wear, handle and dispose of masks. “Back of the House” employee signage is posted throughout the property reminding employees of the proper way to wear, handle and dispose of masks, use gloves (in positions deemed appropriate by medical experts), wash hands, sneeze and to avoid touching one’s face. The AHLA’s SafeStay summary is also posted in all back of the house areas.
- Employee Training: all staff have received training on COVID-19 safety and sanitation protocols and signed off on their understanding and compliance, with more comprehensive training for our teams with frequent guest contact including Guest Services, Housekeeping, Food & Beverage, and Public Areas/Custodial.
We will continue to work closely with local government officials and monitor COVID-19 statements issued by the Centers for Disease Control and Prevention (CDC), World Health Organization (WHO) and federal and state governments to ensure the safety of all. For the most recent updates on our city, please visit mysanibel.com.
The Inns of Sanibel have modified our cancellation policy and are allowing reservations of guests from “hot spots” to transfer deposits and prepayments to a future date, hold funds until such time when future travel plans to Sanibel Island can be made, within the calendar year, or cancel without penalty between now and September 1, 2020. To ensure cancellation fees are waived, guests must contact The Inns of Sanibel at least 24 hours prior to their stay. For future reservations, please call 866-717-2323 or book online at theinnsofsanibel.com
We continue to keep all those impacted by the coronavirus (COVID-19) in our thoughts and prayers and look forward to seeing you in our corner of paradise soon.
The Inns of Sanibel